The video source is not copyright protected (for example, HDCP). Use as few adapters and extenders as possible. Other video destinations work with the same video source.
When you test the video cables and source with the video capture device, make sure that the following is true: When you test your cables, it is recommended that you do the following: Ideally, you should test a component that you know works in another setup. Use a different video cable, source, and capture device in your setup to see if the problem persists. Use the video cables, source, and capture device in another setup to see if the problem is with the components or the setup.
To test your setup components, try the following: You can test to make sure that the following components are working correctly and are not the source of the issue:īefore you test the video capture device on your computer, make sure that the driver and capture software is installed on your system for your adapter. When you troubleshoot issues with a video capture device, there are some quick tests that you can complete to rule out potential problems.
